If you’re looking for the perfect subscription for your dog, we’ve put together some frequently asked questions to help get the most from your box.
How often will I receive the box?
We offer a range of plans so you can choose to receive your box monthly, bi-monthly or quarterly. You can change your plan at any time, and if you’d like to take a break there’s always the option to pause your subscription or skip the next box. There’s no contract and you can login to your account to cancel your subscription at any time - we want you to stay with us because you enjoy the box, not because you’re tied into a contract!
When will I receive my first box?
Our boxes are dispatched on the 10th of each month and should reach you 3-5 days later. If you subscibe before the 9th of the month you'll receive the current months box, and any orders placed on or after the 10th will be sent out the following month. When you subscribe you'll get instant access to our online portal that is full of step by step enrichment and training activities, articles, and tasty recipe ideas for your dog.
What’s in the box ?
The Canine Brain Box offers a unique combination of products and expert advice to create a package of fun and activities for you and your dog! In each box you’ll receive enrichment toys, treats and chews, along with a monthly activity guide with expert advice to help keep your dog entertained and make sure you get the most out of the products.
Can it be tailored to my dog?
When you join we'll ask a few questions to help us get to know your dog so we can make sure their monthly box is right for them. We'll ask about their age and size as well as any food allergies, likes and dislikes to make sure that everything you receive is suitable for your dog.